Spiceworks is a free solution for IT systems management and inventory with an integrated help desk.

Spiceworks’ free ticket system for IT business allows you to easily manage your daily projects and user requests.

The TeamViewer integration extends this product with useful TeamViewer service queue features and lets you connect to your customers right from a ticket.

Use free IT Help Desk system Spiceworks to manage user requests | Screenshot

Integrate TeamViewer in Spiceworks

With the Spiceworks Integration you can extend Spiceworks’ Help Desk solution with the possibility to start a TeamViewer session directly from a customer’s ticket | Screenshot
Benefits of this TeamViewer integration | Icon Benefits
With TeamViewer directly integrated into Spiceworks, you can manage and start all of your support cases from one place.
Easily connect to customers from the Spiceworks help desk. Customers start the session by a simple click and do not have to worry about downloads, sessions, IDs or anything.
Features of this TeamViewer integration | Icon Features
Create and join a support session directly from the Spiceworks help desk.
Your customer connects with one simple click.
See an overview of open Spiceworks sessions in your TeamViewer client and in the TeamViewer Management Console.
Connection reports are added to the corresponding ticket.
Get started with this TeamViewer integration | Icon Get Started
The Spiceworks Integration is available in the Spiceworks Extensions Center.
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